Khurram Jiwani
I'm the PM engineers actually want in architecture reviews. I've deployed to production, debugged Kubernetes clusters, and designed REST APIs, not to replace engineers, but to make better product decisions. That technical depth lets me bridge complexity and strategy in ways most PMs can't. Real impact: $1.2M saved, 3 weeks → 10 hours.
8+ years leading infrastructure products • AWS • Kubernetes • APIs
Featured Projects
Technical product initiatives delivering measurable business impact through platform engineering and infrastructure optimization
Infrastructure Build Time Optimization
New Relic • 2023-2024
The Challenge
"Engineering teams waited 3 weeks for infrastructure provisioning, creating bottlenecks that blocked customer-facing features from shipping and caused missed deadlines."
My Role
Led cross-functional initiative coordinating 14 engineering teams to identify workflow bottlenecks through stakeholder interviews. Designed parallel execution strategy and facilitated migration off legacy tooling with 10+ successful deployments.
Key Impact
Reduced provisioning from 3 weeks to 10 hours (95% reduction)
- •$1.2M in annual cost savings
- •10+ successful migrations to new workflow
- •Eliminated dual-infrastructure maintenance costs
- •Accelerated time-to-market for customer features
Multi-Tenant Fuel Loyalty Platform
PDI Technologies • 2021-2023
The Challenge
"Fortune 500 fuel retailer needed their first digital loyalty platform to compete with mobile-first competitors, but had no existing digital infrastructure, no APIs, and no real-time capabilities."
My Role
Led technical integration as product SME, coordinating offshore engineering teams and third-party mobile developers. Partnered with CTO to design RESTful API contracts connecting legacy POS systems. Wrote Python automation scripts for offer management and real-time point calculations.
Key Impact
Delivered Fortune 500 client's first digital loyalty platform from concept to production
- •10K+ active users with personalized offers
- •5 campaign types: sweepstakes, gamification, bonus points, targeted offers, referral programs
- •Real-time point tracking across mobile app and POS systems
- •Platform scaled to support 250% user growth
- •Managed technical escalations during 8K-user pilot phase
Rapid Prototyping Infrastructure Platform
Toyota Connected • 2024-Present
The Challenge
"Product teams spent weeks provisioning prototype environments, creating DevOps bottlenecks that delayed experimentation and slowed innovation cycles. No self-service platform existed for rapid testing."
My Role
Leading POC phase to demonstrate platform value, coordinating cloud engineering, security, and DevEx teams to design self-service infrastructure. Built business case with cost-benefit analysis and tracked bi-weekly success metrics. Presenting to C-suite executives for funding approval.
Key Impact
Secured C-suite buy-in and funding approval for platform investment
- •Validated approach with successful proof-of-concept
- •Projected 60% reduction in prototype provisioning time
- •Established framework for self-service infrastructure with Argo CD integration
- •25+ engineering teams identified as early adopters
- •Created standardized deployment templates across multiple technology stacks
Cloud Cost Optimization Initiative
Toyota Connected • 2024-Present
Led cost optimization initiative identifying opportunities to reduce cloud infrastructure spending across 25+ engineering teams. Established maintenance roadmap for 9 core systems, extending upgrade visibility from 2 weeks to 1 quarter.
Contributing to $2M cost reduction OKR with $500K in identified savings
AI Tooling Pilot for Developer Productivity
Toyota Connected • 2024-Present
Driving AI tooling pilot across 25-person engineering group to improve developer productivity and code quality. Coordinating vendors, security teams, and DevEx stakeholders while tracking bi-weekly metrics for adoption and impact.
Piloting AI coding assistants to reduce development time and improve code quality
Manufacturing Systems & Plant Operations
General Motors • 2016-2019
Built 3 full-stack manufacturing applications serving plant workers with vehicle location tracking, parts management, and recall remediation workflows. Provided foundation for transition to product management.
3 production applications deployed across GM manufacturing plants
About Me
I started as a software engineer at General Motors, building manufacturing systems that tracked vehicles across assembly lines. What fascinated me wasn't just the code—it was how technical decisions rippled through entire operations.
As an engineer, I struggled to keep up with my peers who thrived on the details—finding that missing semicolon, staying current with the newest frameworks. I realized my strength wasn't in being the best coder, but in something else: I could talk to anyone. Engineers trusted me because I understood the constraints. Executives trusted me because I translated complexity into strategy.
That's when I transitioned to product management. I've since led platform and infrastructure products at PDI Technologies, New Relic, and Toyota Connected, always focusing on one thing: making engineering teams more productive. I became the bridge—learning systems deeply enough to architect solutions with engineers, then defending those decisions confidently to customers and executives.
I'm looking for my next role where I can tackle complex infrastructure challenges—ideally at a company building developer tools, platform products, or B2B SaaS at scale. I thrive in environments where happy engineers build better products, and where getting technical isn't just allowed—it's essential.
My Approach
Get technical enough to be dangerous
I learn systems deeply, write code when needed, and review PRs—not to micromanage, but to understand constraints and make informed tradeoffs. Engineers respect PMs who can speak their language and won't suggest impossible solutions.
Focus on the "how" instead of complaining about the "can'ts"
I'm customer-driven and solution-oriented. When faced with constraints, I collaborate with engineers to find creative approaches. I won't be a yes-man, but I'll always provide a path forward that gets stakeholders and customers what they need.
Become the product SME—then earn trust through action
I'm thirsty to learn and collaborate. People want to work with me because I genuinely want to be an expert in our product and passionate about what the team is building. I drive architecture decisions, defend them with customers, and deliver results that make everyone succeed.
What Energizes Me
- →Building architecture and solving customer problems
- →Taking wild ideas and tinkering with engineers to find solutions
- →Becoming the SME who can talk technical depth and business strategy
What I'm Looking For
- →Developer tools, platform products, or B2B SaaS at scale
- →Companies that value technical depth in PMs
- →Complex infrastructure challenges that require strategic thinking
How I Work
Strategic capabilities backed by hands-on technical experience
Platform Engineering Expertise
Building internal developer platforms that reduce friction and accelerate delivery for engineering teams
Infrastructure Optimization
Cost reduction and performance improvements at scale through workflow automation and resource optimization
Technical Fluency
Hands-on coding and architecture design to understand constraints and build credibility with engineering teams
Cross-Functional Leadership
Bridging engineering, business, and executive stakeholders to drive alignment and deliver results
I believe the best product managers deeply understand their technology stack, which enables them to make better prioritization decisions, communicate effectively with engineering teams, and identify opportunities that others miss.
Let's Connect
I'm always interested in discussing platform engineering, infrastructure optimization, and technical product management opportunities.
kjiwani786@gmail.com
linkedin.com/in/khurramjiwani
GitHub
github.com/kjiwani
Location
McKinney, Texas
This portfolio was built with Next.js, deployed on AWS ECS Fargate, and managed with Terraform and GitHub Actions CI/CD
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